EV Group (EVG), a leading supplier of wafer bonding and lithography equipment for the MEMS, nanotechnology and semiconductor markets, today announced that, for the fifth successive year, it has earned all three awards resulting from VLSIresearch’s annual Customer Satisfaction Survey. For 2017, EVG was ranked as one of the 10 BEST Focused Suppliers of Chip Making Equipment and one of THE BEST Suppliers of Fab Equipment, increasing its rankings in both award segments compared to last year. EVG also received a RANKED 1st in Specialty Fab Equipment award again this year. In addition, EVG was recognized as one of THE BEST Suppliers of Fab Equipment to Specialty Chip Makers—a new award category introduced in this year’s Customer Satisfaction Survey.
According to VLSIresearch, EVG received its highest scores in the supplier performance category, including trust in supplier and technical leadership. EVG also received particularly strong marks on product performance, quality of results, and process support, among other attributes. This year marks the 15th consecutive year that EVG has been listed among the “THE BEST” suppliers, as well as the fifth year claiming the number one spot as the highest ranked wafer bonder supplier. In the 10 BEST Focused Suppliers of Chip Making Equipment segment, EVG moved up two positions to #6, while in THE BEST Suppliers of Fab Equipment segment, EVG moved up three positions to #5.
“EV Group has mastered its strategy of on-going and sustained investment in technology invention, innovation, and implementation. This strategy, along with a high-volume manufacturing emphasis, provides the basis for great customer satisfaction,” noted G. Dan Hutcheson, VLSIresearch CEO, and chairman. “Quality products, dedication to customer success, and sustainable business through a high level of expertise and technical leadership, were among the attributes cited by customers in their feedback of EVG in this year’s Customer Satisfaction Survey.”
Hermann Waltl, executive sales and customer support director at EV Group, stated, “We are thankful to our customers for once again honoring EVG with these prestigious awards through their participation in VLSIresearch’s annual customer satisfaction survey. Being a leading innovator in micro- and nano-fabrication technologies first and foremost requires a strong focus on the customer. Whether investing in challenging new applications, partnering with our customers to accelerate new products and processes from early technology implementations through high-volume manufacturing, or continuously enhancing our solutions to enable higher performance and lower cost of ownership, EVG is committed to enabling our customers to achieve manufacturing success.”
A white paper detailing EVG’s survey results issued by VLSIresearch is available from weSRCH.com at https://www.wesrch.com/electronics/paper-details/pdf-EL1SE1CEEKALQ-ev-group-earns-a-fifth-triple-crown.
About the 2017 Customer Satisfaction Survey
VLSIresearch received feedback from more than 79 percent of the chip market and 72 percent of subsystems customers for this year’s survey. The survey spans 2½ months and covers five languages. Worldwide participants were asked to rate equipment suppliers among 15 categories based on three key factors: supplier performance, customer service, and product performance. 2,366 surveys were returned, resulting in 34,543 total responses. The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of semiconductor equipment and subsystems. The 10 BEST and THE BEST awards provide special recognition to suppliers that are rated highest by their customers. For more information, please visit www.VLSIresearch.com.
About EV Group (EVG)
EV Group (EVG) is a leading supplier of equipment and process solutions for the manufacture of semiconductors, microelectromechanical systems (MEMS), compound semiconductors, power devices and nanotechnology devices. Key products include wafer bonding, thin-wafer processing, lithography/nanoimprint lithography (NIL) and metrology equipment, as well as photoresist coaters, cleaners, and inspection systems. Founded in 1980, EV Group services and supports an elaborate network of global customers and partners all over the world. More information about EVG is available at www.EVGroup.com.